Your church. Your walk. Your data.

Believer is a South African platform for churches and churchgoers. Churches use it to run ministry and publish sermons. People use it to watch clips for free and follow churches for full services.

The website is getbeliever.co.za. Believer is built and operated by Refined Digital. When this policy says “we”, “us”, or “Believer”, it means the Believer product and Refined Digital as the responsible party under South Africa’s Protection of Personal Information Act (POPIA).

Churchgoers — people who create a viewer account, watch clips, follow churches, share messages, or install the Believer app.

Church staff — pastors, admins, and owners who sign in to a church workspace to manage members, tithes, schedules, media, and billing.

Website visitors — anyone browsing getbeliever.co.za, the PWA, or the Android app without signing in.

Account details you give us: name, email, password, church name (for staff), and whether you are a churchgoer or church worker.

Ministry content churches upload or publish: service titles, clip captions, preacher names, language, mood tags, and video links.

Church workspace records churches choose to store: member names and contacts, tithe and donation records, stokvel groups, maintenance tickets, schedules, and marketplace listings. This data stays scoped to that church.

App use: pages you open, clips you watch or like, churches you follow, language or mood filters, and basic device information needed to run the website, PWA, or Android app.

Demo sessions: if you use a demo login, we store a session cookie on your device so you can stay signed in. Demo mode is for product testing and is not a live church membership database.

To create and secure your account, and to show churchgoers clips, Word of the Day, worship, youth messages, and full services they have followed a church to unlock.

To let churches run operations and publish content to people across Mzansi in languages such as English, Zulu, Xhosa, and Afrikaans.

To process church subscriptions (Believer plans), show the right tools for each package, and support giving or billing when those features go live.

To keep the platform safe: moderate harmful content, prevent abuse, and protect children and congregations.

To improve Believer — for example understanding which moods, languages, and churches people actually watch — using aggregated insights, not selling your sermon history to advertisers.

Believer is built so churches can post services and cut them into short clips. Some preview videos currently play through YouTube embeds so we can test the feed before churches upload their own files.

If a clip or full service is hosted on YouTube, YouTube (Google) may collect data according to its own privacy policy when the player loads. We do not control YouTube’s tracking.

When churches upload original services to Believer, that ministry content is published to reach churchgoers. Do not upload private counselling, children’s faces without consent, or anyone’s personal details that should stay inside the church.

Clips are meant to be shared on WhatsApp, Instagram, TikTok, and other social platforms so churches can invite people to watch on Believer.

Following a church is free for churchgoers. It unlocks that church’s full service replay for your account. Other users do not see your private follow list as a public social graph in the current product.

We do not sell personal information. We do not sell church membership rolls, tithe records, or who watched which sermon.

We use essential cookies and similar storage to keep you signed in (church workspace, churchgoer watch session, or platform creator dashboard) and to remember install-banner choices.

The Believer PWA and Android app may store a limited amount of pages and assets on your device so recently opened screens still load if you go offline. Video playback still needs a network connection.

You can sign out, clear site data in your browser, or uninstall the app to remove local session information.

Believer includes youth messages and is a faith platform, not a dating or chat app for minors. We do not knowingly create accounts for children under 13.

Parents and churches should supervise younger teens. Do not post images or stories that identify a child without the right permission from a parent or guardian.

If you believe a child’s information was posted without consent, contact us using the details below and we will take it down where we can.

Church workspaces are multi-tenant: staff should only see their own church’s members, finances, stokvels, and schedules.

Tithes, Section 18A-style donation records, and member lists are sensitive. Churches remain responsible for capturing accurate records and for who they invite as pastor or admin.

We use access controls, HTTPS, and tenant scoping. No platform is perfectly secure. Tell us quickly if you think an account was misused.

We keep account and published content for as long as the church or churchgoer uses Believer, and for a reasonable period after closure if we must keep records for law, billing disputes, or safety.

Demo accounts and test cookies are temporary product tools. Live production databases will follow church subscription and deletion requests as those features go live.

You may ask what personal information we hold about you, request a correction, or ask us to delete information we no longer need, subject to law and church record-keeping duties.

You may object to certain processing, or withdraw consent where we relied on consent (for example optional marketing from Believer itself — not your church’s pastoral care messages).

Churchgoers can close a viewer account. Church owners can request closure of a church workspace. Some financial records may need to be kept for SARS or audit reasons even after a workspace is closed.

We use trusted operators to host Believer, including website hosting (such as Vercel), app builds (such as Expo / EAS for Android), and video players (such as YouTube for demo clips).

Those providers only process information needed to run their service. They have their own terms. We do not allow them to use church membership or tithe data for their own marketing.

Believer is still being built. When we add live streaming, giving from clips, or real video uploads, we will update this page and the date below.

Continued use of Believer after an update means you have had a chance to read the new policy. Material changes will be highlighted on the website where practical.